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IT Service Management Tools Market to Witness Massive Growth, Emerging Technology Research Report by 2023-2033




IT Service Management Tools Market

IT Service Management Tools Market

Organizations in IT operations can efficiently maintain their production environment thanks to IT service management systems. The workflows and tasks involved in the management and provision of high-quality IT services are sped up by the use of IT service management solutions. Based on ITSM capabilities and integration with ITOM solutions, ITSM tools are categorized as basic, intermediate, and advanced. Basic ITSM tools have some ITSM capabilities and limited integration with ITOM solutions. Intermediate ITSM tools have good ITSM capabilities and provide some basic ITOM functions. Advanced ITSM tools have a full range of ITSM capabilities and provide broad ITOM functionality natively.

The IT Service Management (ITSM) Tools market refers to the market for software and services that are used to manage IT services and infrastructure in organizations. ITSM tools are designed to help organizations manage and streamline their IT operations, automate processes, and improve the overall efficiency of their IT service delivery.

Some of the key factors driving the growth of the ITSM tools market include the increasing adoption of cloud-based solutions, rising demand for automation and digitalization of IT operations, and the growing need for efficient and effective IT service management in organizations.

Some of the major players operating in the ITSM tools market include ServiceNow, BMC Software, Atlassian, IBM, Broadcom, Ivanti, Cherwell Software, Freshworks, SolarWinds, and ManageEngine, among others. These companies offer a range of ITSM tools and services, including IT asset management, incident management, change management, problem management, and service catalog management, among others.

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Key Players:

  • ServiceNow, Inc.
  • Atlassian
  • IBM
  • CA Technologies
  • BMC Software, Inc.
  • Ivanti Software
  • ASG Software
  • Axios Systems

Market Segmentation

By Type
  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management
By Deployment
  • On-Premise
  • Cloud
By Industry
  • BFSI
  • IT and ITES
  • Telecommunication
  • Media and Entertainment
  • Retail
  • Utilities
  • Manufacturing
  • Education
  • Government
  • Others
By Region
  • North America
  • Latin America
  • Europe
  • Asia Pacific (APAC)
  • Middle East and Africa (MEA)

About the Electronics, Semiconductors, and ICT Division at Persistence Market Research

Expert analysis, actionable insights, and strategic recommendations – the Electronics, Semiconductor, and ICT team at Persistence Market Research helps clients from all over the globe with their unique business intelligence needs. With a repository of over 500 reports on electronics, semiconductors, and ICT, of which, 100+ reports are specific for ICT, the team provides end-to-end research and analysis on regional trends, drivers for market growth, and research development efforts in the electronics, semiconductor, and ICT industry.

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